When preparing for a move, choosing the right moving service is crucial to ensuring a smooth transition. To help you make an informed decision, here are the top 10 questions you should ask your moving service before the big day:

1. Are You Licensed and Insured?

Ensure that the moving company is licensed, especially if you’re moving between states. Also, inquire about their insurance policies and what they cover in case of damage or loss during the move.

2. What Are Your Rates and Estimates?

Ask about their pricing structure, including hourly rates, flat rates, and any additional fees you might incur (like fuel charges, equipment fees, or stair fees). Request a detailed estimate in writing.

3. Do You Have Experience with My Specific Type of Move?

Whether you’re moving a high-rise apartment, a large house, or have special items like pianos or antiques, it’s important to know if the movers have experience with similar moves.

4. What Services Do You Offer?

Moving companies vary in the services they provide. Some offer full-service moves including packing, unpacking, and assembly, while others might only offer transportation. Clarify what services are included.

5. How Do You Handle Special Items?

If you have fragile, valuable, or bulky items, ask how the company handles these items to ensure their safety during the move.

6. What Is Your Cancellation Policy?

Life can be unpredictable. Ask about the company’s cancellation policy, including any potential fees or penalties, in case you need to reschedule or cancel the move.

7. Can You Provide References or Testimonials?

A reputable moving company should be able to provide references or direct you to testimonials from previous clients. This can give you an idea of their reliability and quality of service.

8. What Steps Do You Take to Ensure Safety and Security During the Move?

Inquire about the measures they take to protect your belongings and their movers during the moving process. This includes packing materials, equipment used, and how they secure items in the moving truck.

9. Who Will Be Handling My Move?

Ask about the team who will be conducting your move. Are they employees or subcontractors? It’s also good to know if the same team will handle your move from start to finish.

10. What Happens If My Items Are Damaged or Lost?

Despite all precautions, accidents can happen. Ask about the company’s policy on lost or damaged items, including the claim process and any limitations on liability.

By asking these questions, you can gain a better understanding of the moving company’s capabilities, reliability, and how they handle unexpected situations. This will help you feel more confident and prepared for your moving day.

Foothills Moving & Storage

At Foothills Moving & Storage, we take pride in our dedicated team’s ability to match every need on your moving checklist. Our experienced professionals are meticulously selected and trained to ensure they embody our company’s values of reliability, efficiency, and personalized service. We understand that every move is unique, and our team is equipped to handle diverse requirements, whether it involves the careful packing and transport of delicate antiques, orchestrating a seamless cross-country relocation, or providing comprehensive packing and unpacking services. With Foothills Moving & Storage, you can rest assured that our team is fully committed to making your moving experience as smooth and stress-free as possible, catering to your every need with precision and care.